Privacy Policy

This privacy disclosure outlines how Cozy Haven collects, uses, and protects your personal information. We are committed to ensuring your privacy is safeguarded while you enjoy our wool sweater offerings. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect personal information that you provide to us directly when you create an account, place an order, or contact us. This may include your name, email address, shipping address, and payment information. We may also collect information automatically through cookies and similar technologies, such as your IP address and browsing behavior on our site.

How We Use Your Information

Your information is used to process your orders, communicate with you about your purchases, and improve our services. We may also use your information to send you promotional materials, but only if you have opted in to receive such communications. You may opt out at any time by following the instructions provided in the emails.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also disclose your information when required by law or to protect our rights.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is stored in secure networks and is only accessible by a limited number of persons who have special access rights. While we strive to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Rights

You have the right to access, correct, or delete your personal information at any time. If you wish to review or update your information, you can do so by logging into your account or contacting us directly. You may also request that we stop processing your personal information, subject to certain exceptions.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site traffic. You can choose to accept or decline cookies through your browser settings. However, declining cookies may prevent you from taking full advantage of the website. We may also use web beacons and similar tracking technologies to monitor user activity on our site.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting a notice on our website. Your continued use of the site after any changes indicates your acceptance of the new terms.

Contact Information

If you have any questions about this privacy policy or our data practices, please contact us at [email protected].